PRIVACY POLICY
Effective Date: January 1st, 2026
PluriCell LLC ("PluriCell," "Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website, products, services, and communications.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, make a purchase, subscribe to marketing communications, or otherwise interact with us.
By using our website, you consent to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect personal information that you voluntarily provide, including:
Contact Information
- Name
- Email address
- Phone number
- Billing address
- Shipping address
Account Information
- Username
- Password
- Professional account credentials
- Business information
- Professional license information
Payment Information
Payment transactions are processed through secure third-party payment processors. PluriCell LLC does not store complete credit card numbers or payment credentials on our servers.
Marketing Information
- Email subscriptions
- SMS marketing preferences
- Product interests
- Communication preferences
Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Referring websites
- Date and time of access
2. HOW WE USE YOUR INFORMATION
We may use your information to:
- Process orders and payments
- Create and manage accounts
- Verify professional credentials
- Provide customer service
- Ship products
- Communicate regarding orders
- Send marketing communications
- Administer subscriptions
- Improve our products and services
- Analyze website performance
- Detect fraud and unauthorized activity
- Comply with legal obligations
3. SMS AND EMAIL MARKETING
By voluntarily subscribing to our email or SMS programs, you consent to receive promotional communications from PluriCell LLC.
These communications may include:
- Product announcements
- Promotions
- Educational content
- Events
- Company updates
Consent to receive marketing communications is not a condition of purchase.
You may unsubscribe at any time by:
Email:
Clicking the unsubscribe link in any marketing email.
SMS:
Replying STOP to any text message.
Message and data rates may apply.
4. COOKIES AND TRACKING TECHNOLOGIES
Our website may use:
- Cookies
- Pixels
- Web beacons
- Analytics tools
- Similar tracking technologies These technologies help us:
- Improve website functionality
- Analyze traffic
- Remember user preferences
- Measure marketing effectiveness
- Personalize website experiences
Users may disable cookies through their browser settings; however, certain website features may not function properly.
5. THIRD-PARTY SERVICE PROVIDERS
We may share information with trusted service providers that assist in operating our business, including:
- Payment processors
- Shipping carriers
- Email marketing providers
- SMS marketing providers
- Website hosting providers
- Analytics providers
- Customer service platforms
These providers receive only the information necessary to perform services on our behalf.
6. PROFESSIONAL ACCOUNT VERIFICATION
Individuals applying for professional pricing, wholesale access, or distributor privileges may be required to provide:
- Professional licenses
- Business licenses
- Resale certificates
- Tax documentation
- Other verification materials
This information is used solely to verify eligibility for professional purchasing programs.
7. DISCLOSURE OF INFORMATION
We do not sell your personal information.
We may disclose personal information:
- To service providers performing business functions
- To comply with legal obligations
- To respond to lawful government requests
- To protect our rights and property
- To prevent fraud or security threats
- In connection with a merger, acquisition, or sale of assets
8. DATA SECURITY
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Users acknowledge that transmission of information over the internet occurs at their own risk.
9. DATA RETENTION
We retain personal information only for as long as reasonably necessary to:
- Fulfill business purposes
- Complete transactions
- Maintain records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
When information is no longer needed, it is securely deleted or anonymized when feasible.
10. YOUR PRIVACY RIGHTS
You may request to:
- Access personal information we maintain about you
- Correct inaccurate personal information
- Request deletion of personal information, subject to legal requirements
- Opt out of marketing communications
Requests may be submitted by contacting us using the information below.
11. CHILDREN'S PRIVACY
This website is intended for adults eighteen (18) years of age or older.
We do not knowingly collect personal information from individuals under the age of 18.
If we become aware that information has been collected from a minor, we will take reasonable steps to remove such information.
12. THIRD-PARTY LINKS
Our website may contain links to third-party websites.
PluriCell LLC is not responsible for the privacy practices, content, or policies of third-party websites.
Users are encouraged to review the privacy policies of any external websites they visit.
13. CHANGES TO THIS PRIVACY POLICY
PluriCell LLC reserves the right to modify this Privacy Policy at any time.
Any changes become effective immediately upon posting on the website.
Continued use of the website following updates constitutes acceptance of the revised Privacy Policy.
14. CONTACT INFORMATION
PluriCell LLC
Miami, Florida, United States
Email: professionals@pluricell.net
Website: https://pluricell.net